How long does a new mattress take to get used to?
Give it 30 nights. A new mattress feels different at first, because your body is used to the old one. That is why you get 100 nights: time to get used to it, and time to judge.
It feels different at first. This is normal. You have 100 nights.
Why the first nights feel different
Your body is used to your old mattress. A new one holds you in a new way. Give it about 30 nights.
Your first weeks
- First nightsIt feels different. This is normal.
- About night 30Decide: keep it, swap it, or return it.
- Night 100The last night to tell us. No rush before then.
Still not right after a month?
- Too firm?A Mattress Topper adds a softer layer on top. It helps most on the Ortho Memory 4 Mattress and Ortho Latex 4 Mattress.
- Wrong feel?Swap it once for another Sunday mattress. How the swap works
- Not for you?Return it. We collect it free and refund you in full. How to return
Start a return in My orders. For a swap, call us on 080 4749 4649.
Still in pain after a month? Call us on 080 4749 4649. We help you swap or return. Which mattress is best for back pain
Questions people ask
Is it normal for a new mattress to feel uncomfortable at first?
Yes. Your body is used to your old mattress. Give it about 30 nights before you judge.
Can I return a mattress in the first week?
Yes, you can tell us any time in the 100 nights. We do ask you to give it about 30 nights first, so your body has time to adjust.
Should I rotate my new mattress?
Yes, turn it head to foot every three to six months. It spreads the wear.
Why does my new mattress feel too firm?
Your body is still used to your old mattress. If it still feels too firm after 30 nights, a Mattress Topper softens the top, or swap it once for a softer Sunday mattress.
