• Covers mattresses manufactured by MADANAPALLE RETAIL PRIVATE LIMITED. (“Sunday”) and sold by Sunday.
• Accessories (pillows, protectors and toppers) are covered under 1 year warranty.

• The 10 year period runs from the date your mattress is delivered, not the date you ordered it.
• The 100 Nights Trial runs from delivery too, but the two are separate: the trial is your window to change your mind, and the warranty covers manufacturing defects for a decade after it.
• This limited warranty extends only to the original purchaser.
• Warranty is applicable only for the period of ownership by the original purchaser.
• Please retain a copy of the original receipt as a proof of this purchase.
• The warranty is not transferable.

• Memory Plus 4 Mattress – 10 years limited warranty
• Ortho Plus 4 Mattress – 10 years limited warranty
• Latex Plus 4 Mattress – 10 years limited warranty
• Older Models -
• Memory Plus Mattress (purchased before 1st August 2018) - 5 year warranty
• Memory Plus Mattress (purchased after 1st August 2018) - 10 year warranty
• Ortho Plus Mattress (purchased before 1st August 2018) - 5 year warranty
• Ortho Plus Mattress (purchased after 1st August 2018) - 10 year warranty
• Latex Plus Mattress - 10 year warranty
• Sunday Mattress Topper, Sunday Delight Pillow, and Sunday Mattress Protector Cover – 1 year warranty
• More information on how to claim warranty is here.

This limited warranty applies to the following defects:

• Visible indentation greater than 1 inch, measured with nothing on the bed.
• Physical flaws that cause the foam to split, crumble or crack

Accessories

• Sunday Delight Pillow - Formation of Lumps/Undue Compression
• Sunday Mattress Topper - Formation of Lumps/Undue Compression
• Sunday Mattress Protector - Peeling off of the waterproof layer

Wear & tear is common with any consumer product. It does not mean that the product is malfunctioning. Here are some tips on how to handle those.

• Stains on the mattress - Stains (sweat or other body fluids) can stain the mattress. We have taken care to ensure that the zipper cover will protect the mattress by absorbing any liquid but any excess liquid needs to be wiped away as soon as possible. The zipper cover is not machine washable. If there is a stain, unzip the cover, hand wash only the stained area in mild detergent, and let it air dry fully before putting it back.
• Softening in some areas - It common to see some softening of the mattress where you rest your hip area. When this happens, just rotate the mattress or use it on the other side. In fact, it is advisable to flip or rotate the mattress at least every 3-6 months.
• Zipper malfunction - We use a good quality zipper for the zipper cover, but it is not meant for rough or frequent use. So, please ensure that you go easy on it.
• For accessories - Stitches coming out.

• Defects to the cover & zipper assembly.
• Any defects caused due to improper use of mattress/accessory or use without proper support.
• Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
• Exposure to direct sunlight.
• Purchased from unauthorized sources.
• Commercial use - we know a lot of hotels use our mattresses and accessories for business purposes, but the warranty does not cover commercial use as the usage is heavy and often abusive.

• In the event of a genuine defect, Sunday will repair the product wherever a repair is possible. Where a repair is not practical, Sunday will provide a replacement against the depreciated value of the original: the full replacement value in year 1, and 10% less for each further year of use (so a claim in year 3 is settled at 80% of the original value).
• Address the warranty claim within 30 days of receiving an eligible warranty claim.

• Purchaser should return the defective product at his own expense to Sunday.
• A copy or a photograph of the purchase invoice should be attached. The original paper invoice is not required.
• The product should be shipped to the address mentioned at the bottom of this page.
• To-and-fro shipping and transportation costs that are part of a warranty claim are paid by the Purchaser in the first instance. Where the defect is found to be genuine, Sunday reimburses these costs.

In addition to reading the text below, you may also refer to frequently asked questions on Sunday mattress warranty to get more information.

To the extent permissible by applicable law, the mattress is provided “as is” and this warranty and any implied warranties are your exclusive warranties and replace all other warranties or conditions, express or implied. In no event will Sunday or its suppliers be liable for of procurement of substitute products or other special, incidental, consequential or indirect damages arising out of or related to the mattress or its use by you or any third party, whether under theory of contract, tort (including negligence), indemnity, product liability or otherwise.
‍
This limitation will apply even if Sunday has been advised of such damages and notwithstanding the failure of essential purpose of any limited remedy. Sunday’s total liability will not exceed the purchase price paid for the mattress giving rise to such liability.

Applicable law will be exclusively such prevailing laws in the state of Karnataka and the venue of arbitration will be exclusively limited to the City courts of Bangalore

Madanapalle Retail Private Limited, 109/1, 2nd Floor, NMR Pearl, Vijaya Bank Colony, Dodda Banaswadi, Outer Ring Road, Bangalore, 560043, Karnataka