Simple, fair, and fully free—how returns work at Sunday

We genuinely hope you love your new Sunday mattress. But if it doesn’t feel right for your sleep, no worries. That’s exactly why our 100 Nights Trial exists—so you can sleep on it, quite literally, before making a final call.

If you're not fully satisfied, you're eligible for a full refund—as long as the mattress is returned in good condition and hasn't been mishandled.

Step-by-step: How to return your mattress

1. Drop us an email

Send an email to hello@sundayrest.com from your registered email ID. Include your order number and a brief reason for the return. You don’t need to overthink it—just let us know what didn’t work.

2. Fill a short form

We’ll email you a quick feedback form. It helps us learn and improve (and we read every response).

3. We schedule the pickup

Once you’ve submitted the form, we’ll arrange a free reverse pickup. No repacking needed, no courier hassle. Just make sure to keep the original invoice ready.

4. Quick visual check

Before pickup, we may do a preliminary inspection—either on-site or via email photos—to check for damage, stains, or missing documents. If all’s well, we go ahead with the pickup.

5. Final quality check at our end

Once we receive the mattress, our quality team will inspect it again. This usually takes just 2 working days. If it passes the check, the refund process begins immediately.

6. Refunds made easy

Your refund will be processed in the same mode as your payment—here’s how the refund process works.

Returning even before delivery?

No problem—you’re still eligible. But here’s the key detail: we can’t cancel mid-shipment. You’ll need to accept the delivery first. Then we’ll arrange a pickup, and once it’s back at our warehouse, your full refund will be processed.

Before you return, read this

We strongly suggest going through these two helpful links:

Designed for clarity and comfort

Our return policy is built the way we build our mattresses—clean, honest, and hassle-free. No inflated MRPs. No hidden conditions. Just a clear path to real comfort. And if you ever have questions, we’re just an email away at hello@sundayrest.com.

Note: This article is for informational purposes only. For specific legal terms or clarifications, please email us directly.