Sunday · Support
Ask us anything. We’ll tell you straight.
Even when the answer isn’t a Sunday.
1 lakh+ happy customers 4.84 5,771 mattress reviews
- Not one trial request refused
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Most asked
Can I order a custom size mattress?
We make any size up to 84×72 inches.
Where is my order?
Open My orders and sign in with the mobile number or email on your order.
How do I return my mattress in the 100-night trial?
Tap Return in My orders.
How and when do I get my refund?
We check your mattress within a day of it reaching us.
How do I get a GST invoice?
Add your GST number at checkout and the invoice comes with your order.
Which mattress is best for back pain?
A medium-firm mattress.
Choosing a mattress
Ortho Latex, Latex Plus or Ortho Memory: which should I buy?
Choose by firmness first.
Which mattress is best for my sleeping position?
Side: Latex Plus 4 Mattress (soft).Back: Ortho Latex 4 Mattress (medium firm).Stomach: Ortho Memory 4 Mattress (firm).
Which mattress size do I need?
Five widths: 36, 48, 60, 66, 72 inches.-
Can I order a custom size mattress?
We make any size up to 84×72 inches.
Can I try a Sunday mattress before I buy?
Yes.
Which pillow is right for how I sleep?
If you sleep on your side or back, use a full pillow that fills the space under your neck: the Sunday Delight Pillow.
Which accessories does a Sunday mattress need?
Three things complete a Sunday mattress.
Which topper and protector size do I need?
Take the same size as your mattress, length × width: a 78×60″ mattress needs a 78×60″ topper and protector.
Back pain, heat and couples
Price and payment
How do I pay with 0% EMI?
You can pay for any Sunday order in up to 6 monthly instalments at 0% interest.
How can I pay for a Sunday mattress?
Pay online with a card, UPI or net banking, or in monthly EMIs at 0% on an Indian Visa or Mastercard credit card.-
How do I get a GST invoice?
Add your GST number at checkout and the invoice comes with your order.
Why are your prices lower than other premium mattress brands?
We sell directly to you, so no dealer or showroom is in the price.
Why doesn't Sunday offer discounts or coupon codes?
Sunday has no sales, no coupon codes and no inflated MRP.
Materials and certificates
Is a latex mattress worth the price?
Yes, if the mattress has real latex in it.
Where do Sunday's materials come from?
Our natural latex comes from the rubber tree.
How is every Sunday mattress checked?
Four checks: the latex is tested in a lab; your mattress is measured and photographed before it leaves; it travels flat; and you try it for 100 nights at home.
Which certificates do Sunday mattresses have?
The latex in the Ortho Latex 4 and Latex Plus 4 Mattresses is tested by independent labs in Europe: OEKO-TEX, eco-INSTITUT, LGA and EuroLatex.
What does OEKO-TEX standard 100 mean?
Every part of our latex is lab-tested for more than 1,000 harmful things.
What does LGA certification mean for your mattress?
LGA is a durability test by TÜV Rheinland, a German testing company.
What does EuroLatex certification mean?
The EuroLatex ECO Standard limits harmful substances in latex foam.
Delivery
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Where is my order?
Open My orders and sign in with the mobile number or email on your order.
Can I get my mattress delivered today in Bengaluru?
In Bengaluru, pick priority delivery at checkout.
Where does Sunday deliver, and how soon?
Sunday delivers free to 30,000+ pincodes across India.
Do you deliver to upper floors without a lift?
Yes.
Can a Sunday mattress be folded?
Yes.
Do you take away my old mattress?
Yes, in Bengaluru.
My mattress measures smaller. What should I do?
A new Sunday mattress can look a little short on day one.
My mattress arrived damaged or wet. What now?
Take photos before you open it fully, then tell us right away: in My orders, on WhatsApp 88614 07078, or call 080 4749 4649.
How do I log in to My orders?
Open My orders at the top of any page.
Can I change my mattress size after ordering?
Yes, before we make your mattress.
How do I cancel my order?
Call us on 080 4749 4649, 10 am to 7 pm, and our team cancels your order.
100 nights and returns
How does the 100-night trial work?
Sleep on your Sunday mattress at home for up to 100 nights from the day it arrives.-
How do I return my mattress in the 100-night trial?
Tap Return in My orders.
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How and when do I get my refund?
We check your mattress within a day of it reaching us.
Can I swap my mattress for a different one in the trial?
Yes.
Can I return accessories within 100 nights?
Yes.
What if I move city during the trial?
Your trial moves with you.
Why do you ask for photos before a pickup?
Before we send someone, add a few photos of the whole mattress in My orders, under Return.
What can't I return in the 100-night trial?
Nearly everything comes back.
Can I return a mattress after 100 nights?
Refunds are for the first 100 nights from delivery.
What happens to a returned mattress?
We never resell a returned mattress.
Warranty and care
How long is the warranty on my mattress?
Every Sunday mattress sold today has a 10‑year warranty, from the day it is delivered.
What does the mattress warranty not cover?
The 10‑year warranty covers a dip deeper than 1 inch (measured with nothing on the bed) and uneven softening.
How do I claim the warranty?
Sunday mattresses have a 10‑year warranty.
How does the warranty check on a video call work?
After you claim the warranty, our team checks the dip with you on a video call.
How does the warranty check at our factory work?
If one part of your mattress has gone softer than the rest, we check it at our factory, because this can't be measured on a video call.
Is a dip in my mattress normal?
Yes, a dip of up to 1 inch is normal.
How long does a mattress last?
A Sunday mattress lasts 10 years or more.
How do I take care of my mattress?
Turn your mattress round every 3–6 months, keep a Mattress Protector on it, and never put it in the sun.
How do I wash my pillow, protector and topper?
Mattress Protector and Mattress Topper: wash in the machine at 40°C, mild soap, no bleach, then dry in the air.
Can I buy a spare mattress cover?
No, we don't sell spare mattress covers.
What warranty do accessories have?
The Delight Pillow, Mattress Protector and Mattress Topper each have a 1‑year warranty from the day they are delivered.
Three mattresses. One price. No coupons.
From ₹7,499. No inflated MRP, no fake discounts.
Not sure which one? Ask us.
5 minutes. The right mattress for your back, even if it’s the cheaper one.
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