How and when do I get my refund?
We check your mattress within a day of it reaching us. Then we refund you within two working days, the way you paid. No pickup fee, no restocking fee: you get back what you paid for the items.
From our check to your refund. Back to the card, UPI or bank account you paid with.
From pickup to money back
- Pickup dayWe collect the mattress from your home. Free.
- It reaches usWe check it within a day.
- Within 2 working daysWe send your refund, the way you paid.
- Then your bankUPI usually shows it in 2 to 7 working days. Cards in 5 to 10.
The last step is your bank's, not ours. See how many days each bank takes.
Where the money goes
- CardBack to the same card.
- UPI or net bankingBack to the same account.
- Cash or card on deliveryWe send it to your bank account.
Refunds are always in rupees. Never in cash.
Is anything taken off?
No fees. No pickup charge, no restocking fee, no invoice needed.
Not refunded: delivery you paid extra for. On 0% EMI, the interest your bank gives back to you is also taken off. What the trial does not cover.
Not sure yet?
Too firm or too soft? You can swap once for another Sunday mattress instead. How a swap works, or compare the three mattresses.
Questions people ask
Is there any deduction from my mattress refund?
No pickup fee and no restocking fee. Not refunded: delivery you paid extra for. On 0% EMI, the interest your bank gives back to you is also taken off.
I paid cash on delivery. How do I get my refund?
By bank transfer to your account in India. Never in cash.
The refund is sent but I don't see it. What do I do?
Ask your bank with the refund reference number. Don't have it? Call us on 080 4749 4649 or WhatsApp 88614 07078 and we will give it to you.
Where do I see my return and refund?
In My orders, under your order.
