What happens to a returned mattress?

By Chirag Patel Updated 1 min read

A returned mattress going back to the factory, never resold
In short

We never resell a returned mattress. It goes on display at our Sleep Lounge in Bengaluru, to our staff, or to a charity. Most come back because the feel was too firm or too soft.

Never resoldnot once

Your Sunday mattress is new. Nobody slept on it before you.

Where a returned mattress goes

  • Our Sleep LoungeOn display in Bengaluru, for people to try.
  • Our teamGiven to our own staff.
  • A charityFor people who need a bed.
A display bedroom at the Sunday Sleep Lounge
The Sleep Lounge in Bengaluru. You can try Sunday mattresses here.

How many come back

5 to 10 in every 100. The other 90 to 95 stay.

The usual reason is feel: too firm or too soft. For example, people who like a firm bed sometimes choose the Latex Plus 4 Mattress, our softest, and send it back.

Pick the right feel first

Not sure? The Ortho Latex 4 Mattress is our most chosen and the safest pick. Compare the three. Give a new mattress two to three weeks before you decide. Getting used to a new mattress.

Not right after that? Swap once, or send it back. How the 100 nights work.

Questions people ask

Does Sunday resell returned mattresses?

No, never. They go on display at our Sleep Lounge, to staff, or to a charity.

Is my new Sunday mattress really new?

Yes. No returned mattress is ever sold again.

How many Sunday mattresses are returned?

About 5 to 10 of every 100.

Why do people return a mattress in the trial?

Mostly the feel: too firm or too soft for them. You can also swap once to another Sunday mattress.

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