Can I return a mattress after 100 nights?
Refunds are for the first 100 nights from delivery. After that, the 10‑year warranty covers a sagging dip deeper than 1″ where you sleep.
Then the 10‑year warranty carries on. It covers a sagging dip.
Trial and warranty are two different things
- The trial: 100 nightsIs it right for you? Return or swap it, for any reason.
- The warranty: 10 yearsIs something wrong with it? A sagging dip is covered.
Your 100 nights count from the delivery day. How the trial works.
What the warranty covers
A dip deeper than 1″ where you sleep is covered. Measure it on the bare mattress.
A dip of 1″ or less is normal. The 10‑year warranty · what it does not cover · how to claim.
Just a little too firm?
The Mattress Topper is made for the Sunday mattress. It softens the top. It helps most on the Ortho Memory 4 Mattress and Ortho Latex 4 Mattress. See the Mattress Topper.
Not sure what to do? Call us on 080 4749 4649 or WhatsApp 88614 07078.
Questions people ask
Can I return a Sunday mattress after 100 days?
Refunds are only within the 100 nights from delivery. After that, the 10‑year warranty covers a sagging dip.
My mattress is sagging after a year. What can I do?
If the dip is deeper than 1″ on the bare mattress, claim under the 10‑year warranty. How to claim.
Does the trial start from the order date or delivery date?
From the day the mattress arrives.
Is a custom-size mattress covered by the warranty?
Yes, the same 10 years.
