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Top 5 Reasons why customers love a Sunday mattress

  • 13 November 2016
  • By Alphonse Reddy
  • 0 Comments
Top 5 Reasons why customers love a Sunday mattress

Sunday is India's first online brand of mattresses. We were the first to introduce 100 Nights trial to the mattress industry in India. We have since introduced another industry first: Try First & Pay Later to add to the convenience of buying a great mattress. All these service oriented value adds have made Sunday India's No. 1 selling mattress online.

Here are 5 top reasons why customers love a Sunday mattress.

Only Mattresses PERIOD

Sunday is focused on making great mattresses. We do not do furniture, sofas, mirrors, kitchens! This focus shows in the great mattresses we build. The mattresses have been painstakingly put together by a team of specialists from across the world, not leaving any stone unturned. When you go by the passion, you automatically want to trust it! The chief designer from Japan, Hiroko Shiratori, helped give the founder’s vision the shape to make it a world class offering.

We, on purpose, decided to stick to the niche segment of mattresses as we wanted to introduce a refined product acknowledging the key role a good mattress can play in turning around one’s quality of life. We wanted to also simplify the process of shopping for one; breaking down the whole charade of going looking for one amongst the confusing choices and prices; with the option of choosing from just two bespoke mattress models that come at a standardized price and can be ordered from the comfort of your home. It is added comfort, style and convenience; all rolled into one.

100 Nights Trial – First of its kind offer

We are the first in the industry to offer 100 Nights Trial to make mattress buying easier. So you are no more under the pressure of just sitting on a mattress in a showroom and trying to get the feel for just a few minutes before making an all-important decision like the bed you will sleep on for some years to come. Hence, we felt the need to give you this option to try the mattress for a 100 night period and if not satisfied for some reason, we take it right back at a full refund.

We recently launched, Try First & Pay, another first in Bangalore. This greatly enhances the buying experience of customers because we bring the mattress to your place for you to test it out before buying it.

Advantage:  30-40% cheaper than others

We sell direct to the customer without any dealers. Dealers typically take half the amount, and hence by bypassing them, we are in a position to offer best value for your money. So you get not only a great product but also at a great price.

Also we have fixed prices around the year, where as in the market (online and offline), mattresses are always on some promotion/discount as shop keepers hike price and put the discount tags to cajole you into buying what would actually cost you still more.

When you buy from a Sunday you get the mattress at a 30-40% better price compared to the regular brands. Basically, you save a lot of time and money haggling for discounts.

Transparency: part of the brand ethos

We believe in being transparent. We built the most extensive support website for any mattress brand in the world. Our policies (warranty, return and other policies) are clearly explained. Everything is detailed so that there are no unpleasant surprises later on. 

Our transparency is reflected in our pricing philosophy as well - just one lowest price through out the year and no fake discounts on inflated MRPs. So, you do not need to worry about and spend countless hours looking for and probing into hidden discounts or deals or coupons.

 

Service – where every little thing that matters is under one roof

We as a company have it all in house - from design to manufacturing to selling to delivery and our different wings work in complete sync to bring to you a seamless experience. Even though we do not own the factories ourselves, our products are custom and contract manufactured to our specifications.This greatly enhances the customer experience.

As a customer, you do not have to buy from one party (dealer or an online market place) and then go to someone else for delivery follow up and then approach yet someone else for warranty issues. At Sunday, we take responsibility for everything.

We just have one telephone number for sales, logistics and service. We know that makes your life easier.

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